Just found Christopher's blog post about his terrible experience with Best Buy's warranty claim service for a busted HDTV. In fact, his three-week battle with Best Buy for a resolution has led him to consider switching to SquareTrade!
Thanks for the shout-out, Christopher!
In fact, Christopher's experience with Best Buy is something we hear a lot from our customers about other warranties – weeks to get service, not being able to reach people by phone, lost paperwork headaches, total hassles trying to get service.
Well, Christopher, it doesn’t have to be that painful!
When you file a claim with us, we'll take care of you in 5 days guaranteed or your warranty is free. Christopher battled through various departments and service providers to find out what he would get from his Best Buy Product Service Plan for three weeks. THREE WEEKS. That's insane.
We work hard to make your warranty experience hassle-free at claims time:
- There’s no messy paperwork to fill out and file away – just find us online.
- Should you want to talk to someone, call our warranty service agents at 1-800-649-5307 -- Our average wait time is less than two minutes.
- We’ll give you free shipping
- Never lose track of your claim – you’ll get status updates every step of the way.
It’s why 98% of our customers are satisfied with the service they receive from SquareTrade.
Compare Christopher’s experience to what “barrelracer318” said about his experience with us for an LCD TV claim on ePinions.
The moral of the story… Pick us! It’s 40% less expensive and 100% less hassle!
