- In the first year of ownership, iPhones give their owners fewer problems than the other two phones. Its malfunction rate is 5.6% in year one, as opposed to 14.3% for BlackBerry and 21% for Treo. Solid.
- When iPhones do have problems, it's usually the touch screen. Kind of the best part.
- iPhones are accidentally dropped, cracked, spilled on, etc. more often than the other models. I now hold onto mine with a death grip.
Or, if you want to dive right in, you can download the report and draw your own conclusions.