We wanted to see for ourselves just how the two compare, so we took a look at claims information for over 15,000 BlackBerrys, Palms, and iPhones. Here's what we found out:
- In the first year of ownership, iPhones give their owners fewer problems than the other two phones. Its malfunction rate is 5.6% in year one, as opposed to 14.3% for BlackBerry and 21% for Treo. Solid.
- When iPhones do have problems, it's usually the touch screen. Kind of the best part.
- iPhones are accidentally dropped, cracked, spilled on, etc. more often than the other models. I now hold onto mine with a death grip.
You can view coverage of our report on TechCrunch, CNBC, LA Times, InternetNews, Ars Technica, PC World, SlashGear, Cult of Mac, or the Unofficial Apple Weblog.
Or, if you want to dive right in, you can download the report and draw your own conclusions.
