We finally moseyed over the Creative booth at CES to have a look at and feel of their new inPerson wireless video conferencing portable, and found our naked glee tempered slightly by what we want it to be.
The inPerson is a big step away from Creative's usually line of audio/visual gear, but it's not exactly new technology; it's old technology used in a new, exciting way. They've essentially put a VoIP box together with a webcam and made the whole thing wireless, with WiFi or LAN, so you can tote it with you to another company's office and set up an instant video conference with home base. And while it's nice if both parties have an inPerson, it's not vital. You can log on with a normal camera and video conference all Skype-like. Everything will run on Creative's own servers.
It runs nice, too. We didn't test out the four-at-once max capability, but a one-on-one ran at a pleasant 19 frames per second - a LOT better than Skype - on a high resolution 7" screen. There's a function for adjusting the bitrate to best suit your signal, but the inPerson won't adjust automatically; it's strictly manual. Given how the inPerson is designed to be taken strange places, that seems like quite an oversight. Unfortunately, not the only one.
InPerson's UI is pick-up-and-play easy, with the remote or on the pad - no touch screen, but given the whole video conferencing thing, that's probably for the best. There are two built-in microphones, but as the floor at CES was a tad noisy, we opted for the included headset. Voice quality was good, but there was a very noticeable sound lag from the video image. The VGA camera moves with the cover hinge, so it's adjustable on the vertical axis but not the horizontal. Creative compensated nicely here with a wide angle lens that would do a decent job of capturing a boardroom table. The guys at the booth were fairly cagey about battery life (they kept telling us "standard battery life," but didn't say standard to what), but we've heard two hours tops. Good thing you can plug it in.
The really glaring omission here is the lack of call waiting. Nobody can call into an inPerson video conference in progress. The host has to call out and invite people in, and that just doesn't make any kind of sense to us. Creative told us a call waiting feature was in the works, but frankly, it had better go live before the inPerson ships. It's a Grade-A omission for a conferencing device of any kind.
If that gets fixed and the pictures move as smoothly in the wild as they did at Creative's CES booth, this one could be a big winner. At $700, it's cheaper than any other video conferencing equipment out on the market, its portability makes it infinitely more adaptable, and the $10 a month subscription fee is but a pittance. When call-ins become possible, we'll probably get one for our own office, and we'll put one of our own warranties on it. With Accidental Damage coverage, naturally.
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