Customer Care Recognition Event

The celebrate our awesome Customer Care agents, we held a Classic Novels themed recognition event this Wednesday. Here’s a list of the well deserved winners. Have you spoken to any of these superstars before?

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All of our agents gather in the kitchen for a quick bite before the event.

Q3 Award Winners

Romeo & Juliet Award – Liz for being most loved by our customers.
Anthem Award – Jeremy for exceeding all of the team goals.
Ham on Rye Award – Kisle. He may be a newcomer but he’s proven to be exceptional.
Cat in the Hat Award – Vincent. Like how the cat in the hat always manages to clean up before their parents get home, Vincent always arrives to work on time.

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Great Expectations Award – Pete P. for his stellar performance.
Call of the Wild Award – Pete Y. for leading by example and being a continued resource for his team members.
Catcher in the Rye – Nathan for staying true to SquareTrade’s core values and going above and beyond all the time.
Art of War – Holly for her outstanding performance.

collage2Last but not least, the Don Quixote Award goes to the entire QA team, Bea, Rachel and Joey. The QA team has served as a resource for continued development for the Customer Care team.

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Go team!