SquareTrade Service Heroes

Bang! Pow! Boom! Kapow! What’s that? It’s the sound of our Customer Care agents being awesome on the phone. To celebrate these hard workers, the Service Hero Awards were held. Here’s a list of the lucky winners. Have you spoken to any of them on the phone?

Q4 Award Winners

The Green Lantern Award: Chris C.–the customers voted and he won!
The Beast Award: Peter P., for his performance
The Tempo Award: Ana C., for her stellar attendance.

Peter

The boardroom was pretty packed (we’ll be in a new building next month!) so everyone had to squeeze in. (From left, front row) Cesar, Josh, Peter (the Beast Award winner), Holly and Tiffany look on as the awards are presented.

2012 Service Heroes

Captain America Award: Joseph A., for providing the highest level of service.
Iron Man Award: Edwin N., for his awesome performance.
Flash Award: Patrick S., for his timely fashion throughout the year.

Joseph A. is presented the Captain America Award by Linda, Customer Care's fearless leader.

Joseph A. is presented the Captain America Award by Linda, Customer Care’s fearless leader.

Special Awards

Superboy Award: Michael E. He may be a newbie, but he’s fast proving he’s in it for the long haul.
Ms. Marvel Award: Holly W., always a pleasure to be around.
Captain Marvel Award: Alex C., who goes above and beyond, every time. (you might also remember him from volunteering with the SPCA.)

Holly accepts her Ms. Marvel Award from Wesley, the Training Manager.

Holly waits to find out who her Captain Marvel is to her Ms. Marvel Award, and Wesley, the Training Manager winds up to announce it.

All Around Service Heroes

Superman Award: Joseph A. (claiming his second victory of the evening!)
Wonder Woman Award: Rachel G., rocking the SquareTrade world one claim at a time.

Our CEO, Steve, announces the Superman and Wonder Woman awards to a couple very deserving recipients.

Our CEO, Steve, announces the Superman and Wonder Woman awards to a couple very deserving recipients.

Now check out the beautiful plaques below for a description of what exactly the awards mean.

Chris C

Peter PAna CJoseph AEdwinPatrick SMichael EHolly WAlex CRachel G
Joseph A 2