Bang! Pow! Boom! Kapow! What’s that? It’s the sound of our Customer Care agents being awesome on the phone. To celebrate these hard workers, the Service Hero Awards were held. Here’s a list of the lucky winners. Have you spoken to any of them on the phone?
Q4 Award Winners
The Green Lantern Award: Chris C.–the customers voted and he won!
The Beast Award: Peter P., for his performance
The Tempo Award: Ana C., for her stellar attendance.
2012 Service Heroes
Captain America Award: Joseph A., for providing the highest level of service.
Iron Man Award: Edwin N., for his awesome performance.
Flash Award: Patrick S., for his timely fashion throughout the year.
Superboy Award: Michael E. He may be a newbie, but he’s fast proving he’s in it for the long haul.
Ms. Marvel Award: Holly W., always a pleasure to be around.
Captain Marvel Award: Alex C., who goes above and beyond, every time. (you might also remember him from volunteering with the SPCA.)
All Around Service Heroes
Superman Award: Joseph A. (claiming his second victory of the evening!)
Wonder Woman Award: Rachel G., rocking the SquareTrade world one claim at a time.
Now check out the beautiful plaques below for a description of what exactly the awards mean.