SAN FRANCISCO, CA – March 5, 2013 – SquareTrade®, the top-rated protection plan trusted by millions of happy customers, today announced it won the Stevie Award for Innovation in Customer Service. Singled out for its obsessive focus on delighting customers, the award underscores one of SquareTrade’s core strengths: innovation.
“Our entire business is built on turning frustrating experiences caused by accidents and device disappointments into unexpected, positive encounters, ” said Steve Abernethy, president and CEO of SquareTrade. “This award is testament to our extraordinary customer services team and unique service technology, which turns this philosophy into a reality every day, with our hassle-free self-service tools and our stellar service team.”
Nicknamed the Stevie® for the Greek word “crowned,” the awards were presented to honorees during an awards gala at the Paris Hotel in Las Vegas on Monday, February 25. SquareTrade previously won two Stevie awards in 2012 for excellence in customer service and the People’s Choice award and in 2011 for sales and customer service.
SquareTrade works with leading online and in-store retailers to offer uniquely customer-friendly warranties to protect thousands of consumer electronics and appliances including smartphones, tablets, laptops, televisions, video game consoles and digital cameras. SquareTrade consistently receives high rankings for superior customer service and its 5-day service guarantee.
For more information, go to www.squaretrade.com.